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Frequently Asked Questions
Insulation, energy upgrades, grants, servicing — all your questions in one place
Start here to get the answers you need
This is your full FAQ hub
Below you’ll find answers to the most common questions we get from homeowners and property managers across Ireland — covering insulation, heating, solar, SEAI grants, servicing, and spray foam. Each section links to a focused FAQ page so you can find answers quickly and clearly.
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40+ years of experience
Since 1984 we’ve answered thousands of homeowner questions on insulation and energy upgrades.
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Nationwide service across 32 counties
Local teams, national standards — we’re ready to answer in any part of Ireland.
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SEAI‑approved & NSAI certified
Our guidance on grants and system choices is built on certified systems and compliant installations.
Getting started
Free survey and expert advice
Start with a no‑obligation survey — our team will review your home, identify heat loss, discuss grant eligibility and outline the best upgrade path. This helps you ask the right questions and get clear quotes.
What homeowners say
“Very clear answers to all our queries before we even signed up. We felt informed and comfortable.”
— Orla F., Celbridge
“The FAQ page pointed us to the right questions. On the day the install was tidy, quick and we got full documentation.”
— James M., Thurles
Why we build with answers
Home energy upgrades can feel complex — but they don’t have to. That’s why we take time to explain your options, grants, and what happens at every step. These FAQs are just the start. Real clarity happens during your free survey and conversation with our team.
More ways to get help
- Send us a question — fast responses from our team
- Browse our services — attic, cavity, heat pumps and more
- See all SEAI grants — insulation, heating & solar
Can’t find your question here?
Not every answer fits in a page. If your situation is unique — house type, location, or retrofit plan — just get in touch and we’ll give you a clear, personal answer with no obligation.
Still have a question?
We’ve been answering energy upgrade questions since 1984 — and we’re still here to help. One call or survey booking gets you clear answers and expert guidance.
Or call us on 1800 6464 10 and we will connect you with the nearest available team member.
Quick help
Are your surveys free?
Yes. Our home and commercial surveys are free and without obligation. We use the survey to check your insulation, heating setup and any access issues before giving you a quote.
Are your quotes fixed?
Yes. Once the survey is complete and the scope of work is agreed, you’ll receive a fixed price quote with no hidden extras.
How quickly can you book a survey and installation?
In most areas we can arrange a survey within a few working days. Installation dates usually follow within 1–3 weeks, depending on the type of work and your location.
Do you work in my area?
We work in all counties in Ireland. If you are unsure whether we cover your area, contact us with your Eircode or call free on 1800 64 64 10 and we will confirm.
Can you help with SEAI grants?
Yes. If your property and planned works meet SEAI’s current criteria, we can guide you on the grant options available and carry out qualifying work to SEAI standards.
Do you work on commercial and rental properties?
Yes. We regularly insulate rental homes, apartment blocks and commercial buildings such as offices, warehouses, schools and healthcare facilities. We tailor the schedule and access to suit how the building is used.
How do I get started?
The easiest way to start is to book a free survey or call us on 1800 64 64 10. We’ll review your building, answer your questions and outline a clear plan for insulation and any related upgrades.
